Jon Silver explains why focusing on tools like Robotic Process Automation rather than business processes is bad for business.
Abstraction is a way of thinking about what’s common between even seemingly unrelated processes, allowing us to create generalised tools applicable to many processes. Here’s how we’ve used abstraction through the years.
Do you have an Intranet at work? If you have to work with colleagues on documents, chances are you do. Do you love it? Do you hate it? At JFDI we thought long and hard about what makes a good one. We’d like to share with you our top tips for Intranet success.