The University of Brighton is a university of 20,685 students and 2,700 staff based on five campuses in Brighton, Eastbourne and Hastings on the South Coast of England.

When the University of Brighton needed a health check for SharePoint, JFDI’s SharePoint Doctors team fixed everything quickly, efficiently, and permanently.

SharePoint Health Check

The University had a successful SharePoint 2010 farm with excellent content engineered by their in-house SharePoint team. Over the years, an increase in their performance requirements began to strain their SharePoint environment.

At the start of our engagement, we conducted a thorough health check of each server in the University’s SharePoint farm. We could flag configuration and environmental problems before they became an issue. We worked with their IT team to devise a plan of action to resolve the problems.

We produced a detailed document showing their SharePoint environment’s exact structure and configuration. We compiled a list of best practice changes that needed to be made to ensure the farm kept running smoothly.

SharePoint Doctors – Emergency Troubleshooting

Their in-house team ensured they had backups of all databases and that the virtual infrastructure was resilient enough to deliver continuity of service.

However, suddenly, something strange was happening to their content databases. They noticed that they started going missing during scheduled maintenance windows when moving databases between disks to optimise space usage. They got in touch with JFDI’s team of SharePoint Doctors to see if we could restore balance to the farm.

Firstly, we helped them recover the missing databases without returning to an older backup.

Secondly, we were able to identify what it was in their maintenance procedures that was causing the instability. We gave them a new set of procedures to follow, and the behaviour has not been seen since.

JFDI continues to work with the University of Brighton to maintain and develop its SharePoint platform.

JFDI’s SharePoint Doctors service provides rapid support and consultancy for SharePoint problems on-premise and on Office 365 in the cloud.

Client overview

University of Brighton

Country or Region:
United Kingdom

Higher Education

Organisation Profile:
The university focuses on professional education, with the majority of degrees awarded also recognised by professional organisations or leading to professional qualifications. Subjects include pharmacy, engineering, computing, mathematics, architecture, geology, nursing, teaching, sport science, journalism, criminology and business.

JFDI services provided

Services used:

  • SharePoint Consulting
  • SharePoint Health Check
  • SharePoint Maintenance
  • SharePoint Support

Software and platforms:

  • Microsoft SharePoint 2010
  • Microsoft SharePoint 2013
  • Microsoft SharePoint Online